Certification Programs

This entry-level certification is for students who are new to the gaming industry or are transitioning to a new department. This is the first step in preparing students for fluid operation of either IGT EGMs or IGT systems.

This intermediate-level certification further optimizes the way students proactively approach and bring solutions to existing IGT technology. Courses focus on best-in-class operations and service practices.

This top-level certification is tailored for students seeking to expand their knowledge of IGT products to the highest available level. Students gain insight into emerging technology and attend seminars and sessions with IGT experts covering cutting-edge practices and IGT technology.

AG122 – IGT Advantage® CTA Table Audit Operations
AG145 – IGT Advantage® Machine Accounting
EZ545 – EZ Pay® Accounting and Auditing

AG112 – IGT Advantage® Patron Management Club Operations

AG125 – IGT Advantage® Scan/Drop Utilities

AG142 – IGT Advantage® Slot Operations for Supervisors (MA and FJP)

AG142B – IGT Advantage® Intelligent Bonusing Floor Operations

AG146 – IGT Advantage® Advanced Audit for Supervisors

AG147 - MDMG Reporting

EZ522 – EZ Pay® Soft Count Operations

EZ535 – EZ Pay® Cashier Operations

EZ546 – EZ Pay® Advanced Accounting for Supervisors

*Specialist certification required before Expert certification can be obtained.

AG110A – IGT Advantage® Patron Management for Supervisors

AG140 – IGT Advantage® Slot Floor and Audit Configuration

AG400 – IGT Advantage® Advanced System Administration

**Specialist & Expert certifications required before Master certification can be obtained.

AG112 – IGT Advantage® Patron Management Club Operations
AG130A – IGT Advantage® CTA Cage Operations
EZ535 – EZ Pay® Cashier Operations

AG110A – IGT Advantage® Patron Management for Supervisors

AG130B – IGT Advantage® CTA Cage Operations

AG130C – IGT Advantage® System CTA Banker Operations

*Specialist certification required before Expert certification can be obtained.

AG102 – IGT Advantage® CTA Configuration

AG131 – IGT Rebates and Commissions Configuration: Integrated

AG133 – IGT Rebates and Commissions End User: Integrated

EZ501 – EZ Pay® System and User Administration

TM120 – Table Manager Pit Operations

TM125 – Table Manager Pit Management

**Specialist & Expert certifications required before Master certification can be obtained.

AG110C – IGT Advantage® Patron Management Charter Workbook

AG112 – IGT Advantage® Patron Management Club Operations

AG142B – IGT Advantage® Intelligent Bonusing Floor Operations

AG110A – IGT Advantage® Patron Management for Supervisors

AG110B – IGT Advantage® Patron Management Marketing Workbook

EZ510 – EZ Pay® Marketing Operations

*Specialist certification required before Expert certification can be obtained.

AG103 – IGT Advantage® Patron Management Configuration

AG113 – IGT Virtual Drawing Manager

AG115 – Gift Points® Manager

TR120 – Tournament Manager Configuration

TR121 Tournament Manager

**Specialist & Expert certifications required before Master certification can be obtained.

AG112 – IGT Advantage® Patron Management Club Operations

TM120 – Table Manager Pit Operations

TM125 - Table Manager Pit Management

AG110A – IGT Advantage® Patron Management for Supervisors

TM125 – Table Manager Pit Management

*Specialist certification required before Expert certification can be obtained.

AG112 – IGT Advantage® Patron Management Club Operations

AG142B – IGT Advantage® Intelligen Bonusing Floor Operations

AG110A – IGT Advantage® Patron Management for Supervisors

AG110B – IGT Advantage® Patron Management Marketing Workbook

AG110C – IGT Advantage® Patron Management Charter Workbook

*Specialist certification required before Expert certification can be obtained.

AG103 – IGT Advantage® Patron Management Configuration

AG113 – IGT Virtual Drawing Manager

AG115 – Gift Points® Manager

SBX104 – sbX Player Tracking and Bonus Manager

SBX114 –  sbX Media Manager

TR120 – Tournament Manager Configuration

TR121 Tournament Manager

**Specialist & Expert certifications required before Master certification can be obtained.

AG130A – IGT Advantage® CTA Cage Operations
AG130B – IGT Advantage® CTA Cage Operations
AG142 – IGT Advantage® Slot Operations for Supervisors (MA and FJP)
AG143 – IGT Advantage® Monitor
SBX111C – Event Monitor and Map Designer
TM120 – Table Manager Pit Operations

AG125 – IGT Advantage® Scan/Drop Utilities

AG130C – IGT Advantage® System CTA Banker Operations

EZ522 – EZ Pay® Soft Count Operations

EZ535 – EZ Pay® Cashier Operations

TM125 – Table Manager Pit Management

*Specialist certification required before Expert certification can be obtained.

AG142 – IGT Advantage® Slot Operations for Supervisors (MA and FJP)

AG142A – IGT Advantage® Fills Jackpots Floor Operations

AG142B – IGT Advantage® Intelligent Bonusing Floor Operations

AG143 – IGT Advantage® Monitor

AG112 – IGT Advantage® Patron Management Club Operations

EZ500 – EZ Pay® Hardware

EZ535 – EZ Pay® Cashier Operations

*Specialist certification required before Expert certification can be obtained.

AG140 – IGT Advantage® Slot Floor and Audit Configuration

AG141 – IGT Advantage® Visual Slot Performance Tool

AG144 – Mobile Data Access

SBX111A – sbX Floor Manager

SBX111B – sbX My Casino

SBX111C – sbX Event Monitor and Map Designer

**Specialist & Expert certifications required before Master certification can be obtained.

AG102 – IGT Advantage® CTA Configuration

AG103 – IGT Advantage® Patron Management Configuration

AG140 – IGT Advantage® Slot Floor and Audit Configuration

EZ501 – EZ Pay® System and User Administration

SBX110 – sbX System Administration

TM101 – Table Manager Configuration and Administration

AG112 – IGT Advantage® Patron Management Club Operations

AG125 – IGT Advantage® Scan/Drop Utilities

AG130A – IGT Advantage® CTA Cage Operations

EZ522 – EZ Pay® Soft Count Operations

EZ535 – EZ Pay® Cashier Operations

SBX111A – sbX Floor Manager

SBX111B – sbX My Casino

SBX114 – sbX Media Manager

TR120 - Tournament Manager Configuration

*Specialist certification required before Expert certification can be obtained.

AG104 – IGT Advantage® Bonusing Configuration

AG105 – IGT Advantage® Intelligent Bonusing® (IB)

AG114 – IGT Advantage® Marketing with the NexGen® Touchscreen

AG131 – IGT Rebates and Commissions Configuration: Integrated

AG133 – IGT Rebates and Commissions End User: Integrated

AG400 – IGT Advantage® Advanced System Administration

**Specialist & Expert certifications required before Master certification can be obtained.